Mona and Thorkild have always kept their eyes open. They saw what was coming before others noticed it – and acted on it without hesitation. Every detail at the campsite was carefully thought through: toilets, bathing facilities and cabins. It wasn’t just about things working properly. It also had to feel right. Guests should feel that someone had gone to great lengths here. Nothing was ‘good enough’. They wanted to create experiences that people would remember – and you could feel that in every corner of the campsite. “It must always be a little better than what came before. That has always been our approach. And better to build a bit too much than too little,” says Mona. Not all colleagues in the industry understood that approach. When we built the first small toilet blocks so that guests could have a private toilet and didn’t have to use the communal toilets in the service buildings, several shook their heads: ‘What on earth are you doing?’ they said. But the criticism soon died down. Because the guests noticed the difference and appreciated the extra comfort. Very few people want to spend their holiday queuing for the toilet. And soon Mona and Thorkild had to build more toilet blocks – and then more again.
“We’ve always made a point of ensuring our toilet facilities are top-notch. They need to be in good condition, and there must be enough of them,” adds Thorkild. The campsite was among the first in Denmark to offer private bathrooms. In addition, a children’s bathroom was built with child-height showers, small washbasins and low-level mirrors. There were even mini-toilets and a baby bath so that the youngest children could have a warm bath. Outside, the dogs also got their own bath. Because the campsite was meant to be a place where the whole family felt welcome. Including the four-legged members.
Mona and Thorkild’s vision, however, extended beyond tiles and taps. They realised early on that German tourists could be the key to both the season and the business. So when the campsite closed in mid-September, they set off for Germany. To trade fairs and meetings. It was hard work, but it paid off. “We could see that there was great potential in German tourists. They have a longer holiday period than us, and that could help extend our season,” explains Thorkild.
That is precisely why they didn’t hesitate to invest in cabins – because this new market segment was crying out for something new. “The first two cabins were very small and had neither electricity nor running water. They were to be delivered by a large lorry, and the builders had promised us a delivery date. We had therefore already rented them out to two ladies from Germany,” says Mona, smiling at the memory. “But as sometimes happens, the delivery was delayed. Suddenly, the two ladies were standing in reception, ready to check in. I just had time to think ‘oh no’ – and then the lorry rolled into the car park with the cabins.”
The cabins are no longer there, but Mona and Thorkild will never forget the experience. Thorkild laughs: “Those two ladies rented the cabins for many years.” The two small wooden cabins were the start of something bigger. Guests wanted more comfort and more to do – and Mona and Thorkild had spotted the potential, particularly from abroad. So in 1989, they took another bold leap. They opened Denmark’s first tropical water park at a campsite. A move that really put Hvidbjerg Strand Camping on the map. “We had to do something different. We’d seen swimming pools on our trips to Spain and Italy, and we thought we had to have one too. But ours had to be indoors – otherwise it would probably be too cold,” says Thorkild. The opening of the water park was a decisive turning point. A major attraction that drew more people’s attention to the campsite in the west. “We didn’t spend the money on ourselves,” says Mona. “We went on skiing holidays with the children in the winter, but otherwise everything we earned was invested in the campsite.” It was a way of life. For Mona and Thorkild, it wasn’t about increasing their personal spending. It was about letting the campsite grow, keeping up with the times and giving guests the best possible holiday. They believed that guests would return if they saw the campsite constantly improving. And they did. “We have guests who spent their childhood holidays here and now come here with their own families. We’ve succeeded in creating a package you can’t get anywhere else,” says Mona. Thorkild adds: “As a family-run campsite, it’s always been important for us to be close to our guests – and I think you can feel that when you visit us,” says Thorkild.
For many years, it was Thorkild himself who welcomed the guests and cycled them to their pitches. Much has changed over the years. Lene trained as a dental hygienist, whilst Steen studied economics. At the turn of the millennium, the siblings returned to their daily life at the campsite. Together, they now run the family business – still with a focus on being close to the guests. You will therefore often see Lene and Steen around the site, wearing yellow vests. On foot or by bike. During the summer months, they usually stand at the entrance to welcome new guests – just as their parents did.
The care and love put into the campsite are unmistakable. They are evident in every corner. Today – 50 years after it first opened – Hvidbjerg Strand Camping has become Hvidbjerg Strand. A year-round resort that is one of the country’s most renowned campsites – and also the most award-winning. With a water park, wellness centre, cabins, luxury villas, a beach hotel, restaurants, a play area and trampoline centre, a gym, and a beach that attracts guests from all over Europe. But deep down, it is still the same place as it was back then. A place born of courage, love and hard work. “Our aim has always been to give guests something we ourselves enjoy – and can stand behind,” says Mona. Thorkild nods: “A place where you can feel the warmth,” he says. “In everyday life, everyone is busy with all sorts of things. Children need to be driven to sports, and there are things that need sorting out. Camping life brings the family together. Here, there’s time to share experiences together,” says Thorkild. “It might be the German family who’ve driven here from the city and watch the youngest catch their first trout in the fishing lake. An experience like that is absolutely fantastic.”
And that is exactly what Hvidbjerg Strand is all about: creating the perfect setting for a wonderful holiday. Because you can’t do a holiday over – and that’s a responsibility. From the days when the campsite was just a grassy field by the North Sea, to today, where Hvidbjerg Strand stands as a six-star year-round resort with camping in a class of its own, Mona and Thorkild – and the family – have remained committed to ensuring that guests always experience something out of the ordinary.