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Terms and Conditions for Hvidbjerg Strand Feriepark

Sale and delivery

In the following you will find important informations regarding the online booking trough our service. You can read about how we tread your submitted informations, how you will receive your bill and contract for your purchased product.

Payment

All prices displayed on the Hvidbjerg Strand Feriepark website and the online book system are in Danish Kroner (DKK) including VAT, as well as all charges unless something different is stated.

The payment can be done with the following credit cards: Dankort, VisaDankort, VISA ore Mastercard.

General informations about online shopping

You can feel save when booking trough our online shopping system. As a consumer you are protected against fraud and abuse of your credit card on the internet, therefor there is no excess if a abuse of your credit card should happen. You can further informations and tips here.

Shipping and delivery

When booking and paying for a cabin, tent space and ore caravan you will receive a contract from Hvidbjerg Strand Feriepark where the accounting for you booking will be listed. The contract can be printed from the website and we also send you a copy by email, if you have supplied a correct address.

Delivery of the ordered product start when arriving at Hvidbjerg Strand Park at the arrival day (and ends at the day of checkout). Both of these dates are stated in the mentioned contract.

Cancellation and refund

If you cancel your booking within the first 14 days after your booking, you will get an refund of the whole amount, however not the creditcard fee. Otherwise the following apply.

When signing a cancellation insurance (which we recommend) applies the following and without signing there is no refund.

You can cancel your booking the following ways:

  1. Cancelation up to 60 days before arrival will result in an refund of the whole amount but minus an administration fee of DKK 500,-.
  2. Cancelation between 59 – 30 days before arrival will result in an refund of 50% of the amount.
  3. Cancelation later then 29 days before arrival will result in no refund.

The cancellation insurance does cover cancelation up to one day (before 12.00 Oclock) before the arrival day, and the whole amount is refunded. The refund will be payed when we have received an medical certificate as proof.

Recording of personal informations

Hvidbjerg Strand Feriepark will register your name, your address, your email address as well as further informations supplied during the booking process in our customer database. The informations are will not be passed to third parties, but Hvidbjerg Strand Feriepark are keeping them in the database for five years.

Hvidbjerg Strand Feriepark is using server-side cookies and a encrypted internet connection for safe data handling of your supplied informations.

Complain processing

If you for whatever reason not have received an contracted, which confirms your booking and neither have received an error massage from the booking system then you can reach us by the following informations:

Hvidbjerg Strand Feriepark

Hvidbjerg Strandvej 27

DK-6857 Blåvand

Phone: +45 75 27 90 40

Email: info@hvidbjerg.dk

Complains about the booking process, the booking itself ore the product (the stay at Hvidbjerg Strand Feriepark) has to happen within a reasonable time after you have discovered the problem/error ore should have discovered it by normal review of the contract. One year after reception of the product (the stay at Hvidbjerg Strand Feriepark) ends the right for complain according to sales law § 83 paragraph 1, unless something different is agreed upon.

When Hvidbjerg Strand Feriepark receives you complain, we will treat it as fast as possible. Hvidbjerg Strand Feriepark will decide if the received product has to be refunded, exchanged ore a discount will be given.

Buisness information

Hvidbjerg Strand Feriepark

Hvidbjerg Strandvej 27

DK-6857 Blåvand

Phone: +45 27 90 40

Email: info@hvidbjerg.dk

Cvr.: 78 18 88 12

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Hvidbjerg Strand Resort

5-star experiences for holiday guest right at the edge of the beach